Privacy Policy

Last updated: June 2026

Poemusart Inc. ("Poemusart," "we," "us," or "our") operates Poemusart Shop (shop.poemusart.com). This Privacy Policy explains how we collect, use, and disclose information from customers and visitors of our shop.

Please read this Privacy Policy carefully. If you do not agree, please do not use our shop.

1. Information We Collect

Information You Provide

When you place an order, we collect information you provide to complete your purchase, including:

• Name, email address, and shipping address
• Order details (items purchased, quantity, variant)
• Communications you send to customer support

Payment information (card number, expiration, CVV) is collected and processed by our payment processor Stripe. We never see or store full payment card details.

Information Collected Automatically

When you visit our shop, we automatically collect:

• Usage data: pages viewed, items clicked, search queries, time on site
• Device data: IP address, browser type, device type, coarse (city-level) location, language preferences
• Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

We use the information described above to:

• Process and fulfill your orders, including shipping notifications and tracking
• Respond to customer service requests
• Send transactional emails (order confirmations, shipping updates, refunds)
• Detect and prevent fraud
• Comply with legal obligations (e.g., tax laws)
• Improve our shop and customer experience through analytics

3. Legal Bases (EEA/UK Users)

If you are in the European Economic Area or United Kingdom, we process your personal data on the following bases:

• Contract: To fulfill purchases and provide customer service
• Legitimate interests: Security, fraud prevention, business operations
• Legal obligation: Tax records, regulatory compliance
• Consent: For optional marketing communications (where required)

4. Cookies and Similar Technologies

We use cookies, tracking pixels, and server logs to:

• Remember your browsing preferences
• Measure shop performance and analytics
• Improve security and prevent fraud

You can disable cookies through your browser settings. Disabling cookies may limit some features of the shop.

5. Analytics

We use third-party analytics services including Google Analytics to understand how visitors use our shop. These services use cookies and similar tools to collect usage data. To opt out of Google Analytics tracking, install the Google Analytics Opt-out Browser Add-on.

6. How We Share Your Information

We share your information only as needed to operate the shop:

• Service providers: Payment processing (Stripe), order fulfillment (our suppliers), email delivery, analytics, fraud prevention. These providers are bound by contract to protect your information.
• Legal requirements: To comply with subpoenas, court orders, or other legal process; to protect our rights or the safety of users.
• Business transfers: In the event of merger, acquisition, or sale of assets, customer information may transfer to the new entity.

We do not sell your personal information to third parties.

7. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Order records are typically retained for 7 years for tax and accounting purposes.

8. Your Rights

Marketing Opt-Out

Any marketing emails we send include instructions to unsubscribe. Transactional emails (order confirmations, shipping updates) cannot be opted out of while your order is active.

Access, Correction, Deletion

You have the right to request access to, correction of, or deletion of personal information we hold about you. To exercise these rights, email contact@poemusart.com.

California Residents

Under California law, California residents may request information about our disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing.

9. Third-Party Links

Our shop may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our shop is intended for adults. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it. EU residents under 16 require parental consent.

11. International Users

Poemusart Inc. is located in the United States and processes your data in the United States. By using our shop, you consent to this transfer, storage, and processing.

12. Security

We take reasonable measures to protect your information against accidental or unlawful destruction, loss, alteration, or unauthorized access. All transactions are processed over SSL encryption. However, no internet transmission or electronic storage is 100% secure.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest version. Continued use of our shop after changes constitutes acceptance.

14. Contact Us

For questions about this Privacy Policy or our data practices:

Poemusart Inc.
P.O. Box 351
Blue Springs, MO 64013
United States
Email: contact@poemusart.com